Managing Business Operations

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Overview

Subject area

OPM

Catalog Number

9700

Course Title

Managing Business Operations

Department(s)

Description

Students will learn how to leverage a firm’s operations to create value, drive financial performance, and generate customer satisfaction. This includes measuring the performance of business processes and then continuously improving them with such tools as Lean and Six Sigma. It also includes strategies to match supply with demand in services and manufacturing through demand forecasting, capacity planning, inventory management, and logistics for effective and coordinated supply chains. Best practices for managing and scheduling projects are also addressed. The interdependencies among operations, strategy, finance, marketing, and accounting are stressed throughout the course. Theory is grounded in practice with real examples drawn from financial services and banking, retail, healthcare, hospitality, transportation, manufacturing, and government.

Typically Offered

Fall, Spring, Summer

Academic Career

Graduate

Liberal Arts

No

Credits

Minimum Units

3

Maximum Units

3

Academic Progress Units

3

Repeat For Credit

No

Components

Name

Lecture

Hours

3

Requisites

028922

Course Schedule